All have a Lifetime warranty subject to a returns surcharge per section. (excluding Classic, Classic Plus, and Delta.)
Please return the broken section along with a covering letter detailing your name, address, the model, length and line rating of the rod in question along with the appropriate payment.
Warranty charge per section -
£50 - Enigma EMG3 and Airflo Blitz.
£30 - Super stik, Rocket, Airtec, Airlite and Airlite nantec, Bluetooth XT and Nantec, Elite, Streamtec XT and nantec, Delta Classic, 40 plus twin tip, XT and nano, MTec original, S3 and Mk2, MT, XT, SLS, Lite speed, Classic plus, Delta plus, PS, PT, Enigma TCi, matrix and Trucast.
£15 - Journeyman, Airflo kit.
Please note - If the rod is discontinued with no sections available, a suitable upgrade from a current range will be offered at a discounted price. The cost of a new whole new rod upgrade or replacement may exceed that of a section.
For Republic of Ireland, Islands or Northern Ireland you will need to add £10 extra to cover return shipping to your location. Outside the UK exact postage will be calculated according to location. Email us for a quote.
For more details call 0871 911 7045* or email email@example.com
BVG-Airflo Group Ltd
Units 5 & 6
Ffrwdgrech Industrial Estate
Airflo breathable waders have a 12 months warranty. If you purchased your waders at an Airflo dealer your first port of call will be to contact the dealer directly to arrange a warranty claim.If you purchased waders directly through the Airflo website in the UK, and a leak caused by a manufacturing issue occurs within the first 2 months of use, please return the waders to us at-
Customer ServicesBVG-Airflo Group Ltd Units 5&6 Ffrwdgrech Industrial Estate BRECON Powys LD3 8LA
Beyond 2 months the wader will need to returned to our repair centre for inspection and full testing. Address to send is -
AIRFLO REPAIR CENTRE113 Jesmond RoadBridge of Don Aberdeen AB22 8NY
Please ensure the waders are clean and dry, with full contact details, address and nature of the leak enclosed.
If the wader leak is found to be a non warranty issue, caused by pinhole damage or misuse there will be a surcharge of £30.
For this fee the waders will be repaired and posted back to you from the repair centre. All repair work is warranted for 12 months.
We will contact you if its non warranty to take payment, once the waders have been tested.
If it is a warranty issue caused by a manufacturing defect, the waders will be repaired and returned to you at no cost.
For more information call 0871 911 7045 or email firstname.lastname@example.org
Unit 6, Ffrwdgrech Industrial Estate, Brecon, Powys, LD3 8LA.
Call us: 0871 911 7045
2018 Airflo Fishing, part of BVG Group Ltd. All Rights Reserved